Support
Update: Issue is fixed and a reboot might be needed for it to work.
Best customer,
We currently have a disturbance at one of our suppliers, their technicians are working on a solution.
We are sorry for the issues this causes and will give more information as soon as we can.
Update: Issue is fixed and a reboot might be needed for it to work.
Best regards
OPEN
Oppsigelse av avtale
Her finner du et skjema for avslutning av avtalen.
OPEN E-læring
Her finner du videoer som tar deg igjennom de vanligste aktivitetene og funksjonene i OPEN One.
Eller gå direkte til kunnskapsbasen vår:
OPENs Kunnskapsbase
Support Norway
Support
+47 23 03 12 00 – Press 2 for support
support.no@openpos.tech
Weekdays: kl 08:00 – 16:00
Sat/Sun: Closed
Emergency support:
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
+47 23 03 12 00 – Press 2 for support
Backoffice Azure
Support Sweden
Telephone:
+46(0)10 – 410 2000
Weekdays: 09.00 – 17.00
Sat/Sun: Closed
support.se@openpos.tech
Emergency support:
+46(0)10 – 410 2000
Weekdays: 17.00 – 09.00
Sat/Sun: 24h
Support Finland
Service Desk
Petrol
+358 10 56 777 10
support.fi@openpos.tech
POS On-call
Weekdays 8–20
Sat 8-16
Sun 10-17 (depending on maintenance contract)
Restaurants
+358 94 27 227 70
servicedesk.fi@openpos.tech
Weekdays 8–16
Sat 10-18
Sun 10-17
More extensive hours available depending on contract
Emergency support for OPEN ONE:
+358 94 27 227 70
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
Finance and invoicing:
Support Denmark
Helpdesk
+45 7879 1234
support.dk@openpos.tech
Mon – Thu 08:00 – 17:00
Fri 08:00 – 17:00
Produkthåndbøker
KDR Gold User Manual 2019, Produkthåndbok (Norwegian)
GoldRes User Manual 2019, Produkthåndbok (Norwegian)
OPEN GO, Produkthåndbok (English)
OPEN One, Produkthåndbok (English)
OPEN BackOffice, Produkthåndbok (English)
OpenSolution Retail System, Produkthåndbok (Swedish)
OpenSolution Retail System, Wardrobe function (Swedish)
OpenSolution Mobile System, iOS (Swedish)
Bixolon Bluetooth, Produkthåndbok (English)
OpenSolution BackOffice, Produkthåndbok (Swedish)
OS Pay TablePay, Produkthåndbok v2.0.1 (Swedish)
OS Pay, Produkthåndbok v2.0.1 (Swedish)
