Support
Just nu har vi en pågende driftstörning för WestPay (och vissa OS Pay terminaler) som resulterar i att köp nekas.
Om detta uppkommer, vänligen starta om terminalen och se om det avhjälper felet.
Support Sweden
Telephone:
+46(0)10 – 410 2000
Weekdays: 08.00 – 17.00
Sat/Sun: Closed
support.se@openpos.tech
Emergency support:
+46(0)10 – 410 2000
Weekdays: 17.00 – 08.00
Sat/Sun: 24h
Support Norway
Support
+47 23 03 12 00 – Press 1 for support
support.no@openpos.tech
Weekdays: kl 08:00 – 16:00
Sat/Sun: Closed
Emergency support:
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
+47 23 03 12 00 – Press 1 for support
Support Finland
Service Desk
Petrol
+358 10 56 777 10
support.fi@openpos.tech
POS On-call
Weekdays 8–20
Sat 8-16
Sun 10-17 (depending on maintenance contract)
Restaurants
+358 10 56 777 20
support.fi@openpos.tech
Weekdays 8–16
More extensive hours available depending on contract
Extended Service Desk Support
+35600 304 070
Weekdays 8-20
Sat 10-18
Sun 10-17
Maintenance contract clients
Call price: 3,00 € / minute
Finance and invoicing:
finance.fi@openpos.tech
Support Denmark
Helpdesk
+45 7879 1234
support.dk@openpos.tech
Mon – Thu 8:00 – 17:00
Fri 8:00 – 16:30
Produktmanualer
OpenSolution Retail System, Produktmanual (Svenska)
OpenSolution Retail System, Garderobsfunktion (Svenska)
OpenSolution Mobile System, iOS (Svenska)
Bixolon Bluetooth, Guide (Engelska)
OpenSolution BackOffice, Produktmanual (Svenska)
OS Pay TablePay, manual v2.0.1 (Svenska)
OS Pay, manual v2.0.1 (Svenska)