Support
During the morning there was some disruption of service for some card terminals, which showed ”No awnser from host”.
This issue should now be resolved, if it happens to you, please reboot your card terminal.
OPENs digitala utbildning
Här hittar du videor som guidar dig genom OPEN Ones vanligaste aktiviteter och funktioner.
Eller gå direkt till vår kunskapsbas:
OPENs Kunskapsbas
Support Sweden
Telephone:
+46(0)10 – 410 2000
Weekdays: 09.00 – 17.00
Sat/Sun: Closed
support.se@openpos.tech
Emergency support:
+46(0)10 – 410 2000
Weekdays: 17.00 – 09.00
Sat/Sun: 24h
Support Norway
Support
+47 23 03 12 00 – Press 2 for support
support.no@openpos.tech
Weekdays: kl 08:00 – 16:00
Sat/Sun: Closed
Emergency support:
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
+47 23 03 12 00 – Press 2 for support
Support Finland
Service Desk
Petrol
+358 10 56 777 10
support.fi@openpos.tech
POS On-call
Weekdays 8–20
Sat 8-16
Sun 10-17 (depending on maintenance contract)
Restaurants
+358 94 27 227 70
servicedesk.fi@openpos.tech
Weekdays 8–16
Sat 10-18
Sun 10-17
More extensive hours available depending on contract
Emergency support for OPEN ONE:
+358 94 27 227 70
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
Finance and invoicing:
finance.fi@openpos.tech
Support Denmark
Helpdesk
+45 7879 1234
support.dk@openpos.tech
Mon – Thu 08:00- 17:00
Fri 08:00-17:00
Produktmanualer
OPEN GO, Produktmanual (English)
OPEN BackOffice, Manual (English)
OpenSolution Retail System, Produktmanual (Swedish)
OpenSolution Retail System, Garderobsfunktion (Swedish)
OpenSolution Mobile System, iOS (Swedish)
Bixolon Bluetooth, Guide (English)
OpenSolution BackOffice, Produktmanual (Swedish)
OS Pay TablePay, manual v2.0.1 (Swedish)
OS Pay, manual v2.0.1 (Swedish)
