Support
Best customer,
We currently have a malfunction, our technicians are working to solve the problem.
The problem is with the NETS connection, they are aware of the problem and are working to solve it.
We apologize for the inconvenience and will return with more information as soon as we can.
OPENs digitala utbildning
Här hittar du videor som guidar dig genom OPEN Ones vanligaste aktiviteter och funktioner.
Eller gå direkt till vår kunskapsbas:
OPENs Kunskapsbas
Support Sweden
Telephone:
+46(0)10 – 410 2000
Weekdays: 09.00 – 17.00
Sat/Sun: Closed
support.se@openpos.tech
Emergency support:
+46(0)10 – 410 2000
Weekdays: 17.00 – 09.00
Sat/Sun: 24h
Support Norway
Support
+47 23 03 12 00 – Press 2 for support
support.no@openpos.tech
Weekdays: kl 08:00 – 16:00
Sat/Sun: Closed
Emergency support:
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
+47 23 03 12 00 – Press 2 for support
Backoffice Azure
Support Finland
Service Desk
Petrol
+358 10 56 777 10
support.fi@openpos.tech
POS On-call
Weekdays 8–20
Sat 8-16
Sun 10-17 (depending on maintenance contract)
Restaurants
+358 94 27 227 70
servicedesk.fi@openpos.tech
Weekdays 8–16
Sat 10-18
Sun 10-17
More extensive hours available depending on contract
Emergency support for OPEN ONE:
+358 94 27 227 70
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
Finance and invoicing:
finance.fi@openpos.tech
Support Denmark
Helpdesk
+45 7879 1234
support.dk@openpos.tech
Mon – Thu 08:00- 17:00
Fri 08:00-17:00
Produktmanualer
OPEN GO, Produktmanual (English)
OPEN BackOffice, Manual (English)
OpenSolution Retail System, Produktmanual (Swedish)
OpenSolution Retail System, Garderobsfunktion (Swedish)
OpenSolution Mobile System, iOS (Swedish)
Bixolon Bluetooth, Guide (English)
OpenSolution BackOffice, Produktmanual (Swedish)
OS Pay TablePay, manual v2.0.1 (Swedish)
OS Pay, manual v2.0.1 (Swedish)
