16 October 2019

News

Improve the customer experience with a loyalty program

Adopting a loyalty program can increase revenue and customer satisfaction in your venue.

The program can help you enhance customer engagement and keep them returning to your restaurant.  You can provide them a better customer experience while managing customer relationships.

Good customer experience is a bunch of small acts in your restaurant: a welcoming smile, service, a free cup of coffee at the end of lunch or some special offers from your restaurant’s loyalty program. When it comes to a customer loyalty program, consumers value:

  • Real benefits and offers
  • Segmented and personalized service
  • Partnership and being an insider

 

Good customer experience makes customers feel satisfied. Happy and engaged customers will promote and recommend your restaurant more often, which will boost your business profitability in the long term.

Loyalty programs can be integrated into OPEN’s point of sale system. Contact us, and we help you find the best solution for your business.

Read more about OPEN’s integrations

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