Support
Best customer,
Transactions made on WestPay terminals from Friday 2021-06-16 has been delayed.
WestPay works to ensure that these transactions are processed as soon as possible.
Sorry for the inconvenience.
OPENs digital uddannelse
Her finder du videoer, der guider dig gennem OPEN Ones mest almindelige aktiviteter og funktioner.
BESØG VORES DIGITALE UDDANNELSE
Eller gå direkte til vores videnbase:
OPENs videnbase
Support Sweden
Telephone:
+46(0)10 – 410 2000
Weekdays: 08.00 – 17.00
Sat/Sun: Closed
support.se@openpos.tech
Emergency support:
+46(0)10 – 410 2000
Weekdays: 17.00 – 08.00
Sat/Sun: 24h
Support Norway
Support
+47 23 03 12 00 – Press 1 for support
support.no@openpos.tech
Weekdays: kl 08:00 – 16:00
Sat/Sun: Closed
Emergency support:
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
+47 23 03 12 00 – Press 1 for support
Support Finland
Service Desk
Petrol
+358 10 56 777 10
POS On-call
Weekdays 8–20
Sat 8-16
Sun 10-17 (depending on maintenance contract)
Restaurants
+358 94 27 227 70
servicedesk.fi@openpos.tech
Weekdays 8–16
Sat 10-18
Sun 10-17
More extensive hours available depending on contract
Emergency support for OPEN ONE:
+358 94 27 227 70
Weekdays: 16:00 – 08.00
Sat/Sun: 24h
Support Denmark
Helpdesk
+45 7879 1234
support.dk@openpos.tech
Mon – Thu 8:00 – 17:00
Fri 8:00 – 17:00
Produktmanualer
OPEN GO, Product manual (English)
OPEN BackOffice, Manual (English)
OpenSolution Retail System, Product manual (Swedish)
OpenSolution Retail System, Wardrobe function (Swedish)
OpenSolution Mobile System, iOS (Swedish)
Bixolon Bluetooth, Guide (English)
OpenSolution BackOffice, Product manual (Swedish)
OS Pay TablePay, manual v2.0.1 (Swedish)
OS Pay, manual v2.0.1 (Swedish)
